Understanding Driver Errors with ExceleRATE Post-Incident Evaluation 

This use case shows how ExceleRATE helps companies understand the causes of driver errors after an incident, especially when cognitive impairments might be involved.

Introduction

When a driving incident happens, it’s important to find out why it occurred. Sometimes, these errors are caused by underlying persistent cognitive issues. ExceleRATE provides a way to dig deeper and respond through remedial training or medical intervention.

Problem Statement

After an incident, it can be difficult to know if the mistake was just a simple error or if it was caused by a deeper problem, like a cognitive impairment. Without proper analysis, the same issues could happen again, putting commercial driver safety at risk.

Solution Overview

ExceleRATE offers a post-incident analysis opportunity that helps companies understand what potentially caused the incident. By using Vitals to cognitively assess the involved individual, results can reveal if an underlying impairment impacted the driver. This helps in making sure that any underlying issues are addressed, keeping drivers and communities safe.

Implementation

After an incident, ExceleRATE can be used to conduct an evaluation of the driver’s cognitive abilities and if necessary, road performance. The driver undergoes a cognitive performance assessment and a cognitive on-road evaluation to see if their thinking or decision-making skills were impaired. The results help the company understand the possible cause of the incident and decide on the next steps, whether that’s additional training, medical support, or other actions.

Expected Results/Outcome

Using ExceleRATE for post-incident evaluation helps companies respond to the driving risk. This leads to better risk management and ensures that any cognitive decline is spotted early. The outcome is improved commercial driver safety and retention, as drivers feel supported and issues are resolved before they lead to bigger problems.